If you're looking for a challenging, stimulating and fun place to work that provides great career mobility, your search ends with Conduit Global.
Developing customer care experts is one of our core passions here at Conduit Global. We deliver an exceptional training experience to help you excel in your customer service role. Your initial training is delivered in two phases, teaching you the skills to be a customer communication expert, as well as valuable skills and tools that will benefit you throughout your entire career. A third phase focuses on professional development for those who have ambitions to grow their career with Conduit Global.
This position will assist Postpaid / Prepaid customers with general billing questions, product information, payment options, phone activation and first level troubleshooting. The position will require you to use your customer service skills to deescalate customers. Customer Service Representatives performance will be measured by company metric goals.
Depending on your level of experience, you may be selected for our Voice or Chat customer service roles.