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UK-Cardiff

Based in Cardiff, this is an exciting and challenging position for a highly motivated and energetic individual who is looking for the next step in their career. You must enjoy working in a very fast-paced, highly flexible, dynamic environment. This position will report to the Collections Manager, Financial Services.

The ideal candidate will help deliver a best in class arrears management function through the appropriate training and mentoring of colleagues, building an excellent rapport with customers and supporting them to repay overdue repayments on their lending agreements.

They will handle telephone calls confidently from customers experiencing financial difficulties and authorised 3rd parties in relation to lending that is behind with repayments. They will be able to agree and set up appropriate repayment arrangements, managing the customer relationship to facilitate the appropriate resolution in line with company policy and Treating Customers Fairly principles. 

UK-Cardiff

The successful candidate will prospect and close Business Process Outsourcing (BPO) contracts with national and international companies competing in vertical markets such as Telecommunications, Healthcare, Utilities, Financial Services and/or others where Conduit can successfully add value to a client’s core business.  Preferred contracts are at a minimum of 100 seats with the strong possibility of growth within the account.

 

UK-London

This is an exciting and challenging position for a talented and energetic Direct Marketing Director who thrives on new challenges and enjoys working in a fast-paced, highly flexible technology environment.

 

Based in London and reporting to the VP Global Marketing, this critical position will be responsible for all online and offline direct marketing programs that support targets for our 118 118 Money business.  118 118 Money is a fast growing consumer lending business with over 70K customers, awarded “alternative lender of the year” by Credit today in 2014 and 2015.

The successful candidate will be responsible for economically driving traffic and new customer acquisition/retention goals consistent with revenue and customer lifetime value targets. He/she will have a successful track record of executing marketing strategy in a similar environment and a blend mix of analytical and creative capabilities, and enjoy taking full ownership of projects and getting things delivered fast and to a high standard of quality.

UK-Cardiff

Based in Cardiff, this is an exciting and challenging position for a highly motivated and energetic individual. You must enjoy working in a very fast-paced, highly flexible, dynamic environment. This position will report to the Lending Operations & Underwriting Manager, Financial Services.

The ideal candidate will, ensure all underwriting and fraud prevention decisions are made in accordance with the Lending Policy within agreed mandate levels in an accurate and timely manner, ensuring all new business opportunities are optimised through negotiation and interaction with customers.

UK-Cardiff

This is an exciting and challenging position for a Business Change Manager who thrives on new challenges, possesses true entrepreneurial spirit and enjoys working in a fast-paced, highly flexible environment. The role will be at the centre of the operation and will plan and support business processes to drive organic and inorganic growth for the financial services business.

 

118 118 Money is now a significant financial services business offering personal loans to customers who may find it hard to get credit from their banks, but don’t want to go down the route of a payday loan. Since entering the market in 2013, we’ve made it our business to offer a fair and transparent alternative to these forgotten borrowers.

 

 

The Business Change Manager will be responsible for reviewing business processes, systems and MI, recommending changes and then implementing these changes to the business.

This person must possess a unique blend of business and technical savvy; a big-picture vision, and an analytical mind to ensure no stone is unturned in the development of new and existing operational processes and systems and then to move these from inception through to implementation with a methodical, systematic approach.